The most intelligent
‍Customer Data Platform

Unify every purchase, visit and signal into a live customer profile. Predict value, detect churn risk and trigger real-time actions that turn behavior into repeat revenue.

Contact sales

| Trusted by leaders in retail, hospitality, consumer and memberships

The brain of your Retention OS

Loiale brings together first-party and third-party data, analyzes it with predictive models, and activates it instantly through AI agents and loyalty experiences, all in one unified platform.

Reveal customers,
market your brand

Loiale enables brands to atribute third-party transactions to individual customers for the first time. You get the data, your customers earn on their loyalty.

Features

Customer Lifetime Value (CLV) Tracking

Identify your most valuable customers, forecast future revenue and understand true profitability by segment.

Unified Data & 3rd-Party Attribution

Resolve every customer into a single profile, across POS, ecommerce, apps, delivery platforms and marketplaces.

Predictive Customer Intelligence

Churn, upsell, visit frequency and propensity models out-of-the-box, continuously retrained on your data.

Behavioral Segmentation & Auto-Discovery

AI-driven clustering that uncovers hidden customer segments based on behavior, not just rules you set manually.

Reward & Incentive ROI Analytics

See which rewards, perks and offers truly move the needle, and eliminate discounts that don’t pay back.

Journey & Experiment Analytics

Track complete customer journeys and run experiments on autopilot to prove what actually drives retention.

AI-Powered Insights & Next Best Actions

Get clear, actionable recommendations on who to target, with what offer, and through which channel, powered by AI.

Activation to Any Channel

Sync audiences and triggers to email, SMS, ads, apps and agents with one click, no manual exports or CSVs.

Referral & Member Growth Analytics

Understand how referrals, memberships and advocacy drive incremental growth with real-time performance insights.

All integrations

Integrate with all your software

Build a loved brand