Smarter memberships that retain, reward and grow your community.
Automate loyalty, increase renewals and turn every membership into a lasting relationship with Loiale’s AI Retention OS.
Simplify membership management and keep your members engaged with effortless rewards everywhere.
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What can Loiale do for your membership business?
Omnichannel member data capture
Connect every touchpoint:
• In-club: POS, kiosks, QR/receipt codes, turnstiles/access.
• Online: sign-ups, renewals, member portals, apps.
• Systems: CRMs, booking & class software, payments.
Every interaction automatically tied to the right member, channel and campaign.
AI-powered segmentation
Daily-updating, ready-to-activate segments:
• At-risk churners
• New joiners not yet engaged
• High-CLV regulars
• Low-ticket / low-frequency members
• Affinity groups (morning gym-goers, yoga lovers, families…)
Personalized multichannel campaigns
Always-on engagement flows, no manual work:
• Renewal & dunning: reminders, failed payment recovery, smart retries.
• Win-back: pre- and post-churn comeback offers.
• Trial → paid: nudges, “first class free → package upgrade.”
• Upsell & add-ons: premium classes, PT, lockers, guest passes.
• Milestones: streaks, achievements, anniversaries.
Channels: email, SMS, push, WhatsApp and personalized landing pages.
Modern memberships & rewards
Move beyond generic discounts:
• Tiers (Silver · Gold · Platinum) with clear perks.
• Points for attendance, purchases or referrals.
• AI-personalized rewards (relevant and profitable).
• Challenges & streaks (“10 workouts in 30 days = free class”).
• Mystery boxes & mini-games to surprise and re-engage.
• Referrals & partner perks.
What customers say
"Loiale is 10 out of 10. They've completely transformed the way we approach member retention and engagement - smarter automation, deeper personalization, and results that speak for themselves."
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"Loiale adapts to your needs. It can be as minimalist or as complex as you want it to be."
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All integrations