Become a loved brand

Keep your customers loyal

Launch AI Agents that anticipate churn, deliver instant incentives, and personalize every interaction. Reduce customer loss, increase ARPU, and build brand love at scale.

Stop losing customers to churn and keep them engaged with instant, personalized rewards, delivered before they think about leaving.

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Introducing

Loiale Agents for Telecoms

Our retention agents are intelligent, real-time AI agents that predict churn, design personalized incentives, and act before your customers leave. They orchestrate loyalty programs, automate campaigns, and generate measurable ROI – all grounded in your data, tailored to your workflows, and ready to deploy in weeks.

“Retention is no longer about generic discounts, it’s about acting before customers leave. With Loiale, we can deliver truly personalized incentives at the right moment, keeping millions of subscribers engaged and loyal.” - Head Of B2C at DeTelekom

Drive Retention Resilience

AI Agents that scale with your network’s needs, from everyday engagement to churn spikes.
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• Predict churn in real time: identify which customers are at risk, before they cancel.
• Deliver proactive incentives: gigabyte top-ups, speed upgrades, or premium bundles, instantly provisioned.
• Automate at scale: orchestrate loyalty journeys across SMS, app, email, or WhatsApp with no manual work.

Personalization that surprises & delights

Multimodal by design, our agents understand customer behaviour, purchase history, and support interactions. They don’t just segment, they decide the right incentive, channel, and timing to maximize impact.
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• Gamified quests and challenges
• Mystery boxes & experiential perks
• Dynamic discounts & upsell offers

Integrate agents into your existing systems and workflows

Design structured workflows using intuitive tools. Our agents connect directly to your tools so you can:
• Launch campaigns fast, without heavy IT projects
• Define guardrails and handoffs to human agents
• Monitor ROI and compliance with full transparency

What customers say

"Loiale is 10 out of 10. They've completely transformed the way we approach member retention and engagement - smarter automation, deeper personalization, and results that speak for themselves."